What's Involved for University Partners in the IDP Student Community?

Last update about 2 months ago

Participating in the IDP Student Community only requires light but consistent engagement from university teams. The goal is to enable your ambassadors to thrive, keep your presence active within the Community, and support prospective and offer‑holding students with confidence and clarity. It takes minutes per week, not hours.

Your Core Responsibilities

As a university partner, your involvement focuses on four main activity areas:

1. Supporting Your Ambassadors
This is very light-touch and involves the primary responsibility:

Being available if ambassadors need help answering a specific student question

This shouldn't take longer than 10 minutes a week.

2. Nudging Ambassadors About Content
Your team can:

View upcoming content requests from IDP
See which ambassadors have responded
Gently nudge ambassadors to submit content if needed

This is a low‑touch, ~5‑minute weekly task.

3. Managing Your University‑Specific Offer Holder Group Chat

Your university will have one dedicated group chat for offer‑holders considering your institution. Within this space, you can:

Welcome new offer holders
Answer simple questions
Keep conversations on track
Ensure a positive environment for prospective enrollees

This requires roughly 15 minutes per week.

4. Onboarding and Maintaining Ambassadors

Your initial setup includes:

Recruiting or selecting ambassadors (2–10 hours depending on readiness)
Sharing the training materials provided by IDP with your ambassadors

Ongoing ambassador management is minimal once established.

What IDP Does

IDP supports your team by:

Providing training materials for both admins and ambassadors
Managing the Community space and moderating the IDP group chats
Ensuring the space is well safeguarded
Curating and sending content requests to your ambassadors
Running active marketing campaigns to drive traffic to the Community

Weekly Time Commitment Overview

Activity Estimated Time Notes Support ambassadors in 1‑to‑1 chats ~10 minutes Fewer if ambassadors rarely need admin input Nudge ambassadors about content ~5 minutes Often not needed when ambassadors are active Manage your offer‑holder group chat ~15 minutes Helps maintain strong enrolment‑stage engagement

Total active time per week is typically 30 minutes or less.