What is the Tags Manager and how do I use it?

How the Tags Manager works

In the Tags Manager, you can:

• View all existing tags in your account.
• See how many ambassadors, videos, streams, and FAQs are linked to each tag.
• Filter tags by type (ambassador tags, content tags, unused tags).
• Edit or delete existing tags.
• Create new tags for campaigns, topics, or specific student groups.

Steps to create and manage tags

1. Log in to your TAP admin dashboard.
2. Go to Settings > Tags Manager.
3. To create a new tag:
   
   • Click + Create new tag (top-right).
   • Give the tag a clear name (e.g. Philosophy Students, UG Offer Holders 2025).
   • Save.
4. To edit an existing tag:
   
   • Click the pencil icon in the ACTIONS column.
   • Update the tag name as needed.
5. To delete a tag:
   
   • Click the bin icon in the ACTIONS column.
   • Confirm deletion (note: deleting a tag removes it from all associated content).
6. To filter tags:
   
   • Use the dropdown to view all tags, ambassador tags, tags with content, or unused tags.
     
     

Why use tags?

Tags help you:

• Group ambassadors by subject, location, or cohort.
• Organise content for specific campaigns or promotions.
• Create filtered TAP Feed links or dropdowns (e.g. “Postgraduate Ambassadors” or “Offer Holder FAQs”).
• Improve discoverability for prospective students searching your feed.

👉 Example: If you tag ambassadors as Commuter Students, prospects searching “commuter” in the feed will see those profiles first.

Tips for success

• Keep tag names short, clear, and consistent (e.g. use Business not Biz).
• Avoid duplicates like “Admissions” vs “admission” — check before creating new tags.
• Review unused tags regularly and clean up to avoid clutter.