The Ambassador Platform Knowledge Base

What Is the Interaction Hub?


Types of Chats
  • P2P – One-to-one chats (prospect-to-ambassador or prospect-to-prospect)
  • Community Group – Private group chats within a community space
  • Group – Public group chats
  • Stream – Chats that accompany a live stream


    Admin Capabilities

    Admins can:

    • View real-time transcripts
    • Join any conversation
    • Add ambassadors to chats
    • Delete messages
    • Block prospects
    • Pin chats to the top of the view
    • Mute notifications (if added to a conversation)
    • Close chats
    • Download transcripts


    🔒 Safeguarding: All chats on TAP are governed by strong safeguarding principles to ensure a safe and respectful environment.

    All chats can also be filtered in order to help you locate what you're looking for, easily.