What is my role as an Ambassador in the IDP Student Community?

Last update about 2 months ago

What Ambassadors Do

Your responsibilities include:

Sharing what it’s genuinely like to study at your university
Giving honest, lived‑experience advice
Answering questions based on your personal journey
Creating short, helpful content (stories, tips, personal experiences)
Participating in a group chat for your university’s ambassadors and offer holders

Time Requirements

To help you plan your involvement, here’s what you can expect each month:

Activity Time Required Details Conversations (1:1 or in a group chat) 1–2 hours/month You’re expected to respond to student questions within 24–48 hours. Content creation 30 minutes/month You’ll receive one content request per week (e.g., a top as a written answer to a FAQ, photo of your favourite place on campus, video of an event you've celebrated at university).
Respond within a week.

What You Are Not Expected to Do

You are not required to:

Advise on applications, visas, finance, or admissions
Solve problems for students
Moderate or manage the platform

Your role is simply to offer supportive, experience‑based guidance.

How to Handle Questions You Can’t Answer

If the question is about your university and you’re unsure:

Click “Invite admin” in the menu at the top-right corner of your chat to bring a university admin into the chat.

If the question is about entry requirements, applications, finance, scholarships, or admissions:

Ask the student to “please ask your IDP counsellor.”

Why Your Role Matters

Thousands of students use the IDP Community - many of them nervous or unsure about studying abroad. Your experience helps them:

Feel more confident
Understand what university life is really like
Make informed decisions
Believe in themselves

Your story can be the difference between a student giving up or taking the next step toward their dream.