Key updates include stronger safeguarding tools, smarter TAP Feed filtering, improved AI topic detection, new Streams landing pages, and comments across web and mobile communities.
Safeguarding
• Safeguarding data can now be exported for reporting, auditing, and review purposes.
• Automated identification of concerning content has been enhanced to help surface potential safeguarding issues more effectively
• Spam content is now automatically flagged and managed as part of the safeguarding workflow.
• Safeguarding classifications are now displayed in plain language, making them easier for administrators and staff to understand and review.
TAP Feed
TAP Feed filters now work intelligently together. When a country is selected, subsequent filter options update automatically to show only relevant choices, helping users avoid empty results and find content faster.
Ambassador Experience
Mobile App
University administrators can now disable mobile app promotion across sign-up flows, pop-ups, and floating buttons within public communities, giving greater control over the user journey.
AI Topic Detection
• AI topic detection has been significantly improved with higher accuracy and broader topic coverage.
• All messages across all chat types are now analysed, whereas previously only one-to-one conversations were included. This provides a more complete picture of student engagement and conversation trends.
Streams
• Administrators can now create dedicated landing pages that combine multiple Streams for a specific audience or cohort.
• For example, institutions can create a single destination for prospective undergraduate students from a particular region, bringing together relevant ambassador-led Streams in one place.
Communities
• Comments are now available on community posts, enabling richer engagement and conversation around content.
• Available on web for both private and public communities, and on mobile for private communities
Safeguarding
• Safeguarding data can now be exported for reporting, auditing, and review purposes.
• Automated identification of concerning content has been enhanced to help surface potential safeguarding issues more effectively
• Spam content is now automatically flagged and managed as part of the safeguarding workflow.
• Safeguarding classifications are now displayed in plain language, making them easier for administrators and staff to understand and review.
TAP Feed
TAP Feed filters now work intelligently together. When a country is selected, subsequent filter options update automatically to show only relevant choices, helping users avoid empty results and find content faster.
Ambassador Experience
Mobile App
University administrators can now disable mobile app promotion across sign-up flows, pop-ups, and floating buttons within public communities, giving greater control over the user journey.
AI Topic Detection
• AI topic detection has been significantly improved with higher accuracy and broader topic coverage.
• All messages across all chat types are now analysed, whereas previously only one-to-one conversations were included. This provides a more complete picture of student engagement and conversation trends.
Streams
• Administrators can now create dedicated landing pages that combine multiple Streams for a specific audience or cohort.
• For example, institutions can create a single destination for prospective undergraduate students from a particular region, bringing together relevant ambassador-led Streams in one place.
Communities
• Comments are now available on community posts, enabling richer engagement and conversation around content.
• Available on web for both private and public communities, and on mobile for private communities