How does TAP handle personal information shared in chats?

🔐 What counts as personal data?

Personal data is defined as any information relating to an identified or identifiable person. This includes:

• Names, schools, or locations
• Mentions of others (e.g. family member/ friend)
• Any detail that could reasonably identify someone

Because this definition is broad, it’s difficult to automatically detect and block all personal data in chat transcripts.

🛡️ How does TAP help?

• TAP’s safeguarding system flags and discourages the sharing of personal data in chats.
• However, this system is not foolproof — some personal data may still be shared.

🧾 What is your responsibility?

As the institution using TAP, you are the Data Controller. This means:

• You are responsible for managing and protecting any personal data shared in chats.
• You should review chat transcripts and apply your own data protection policies as needed.