How Do University Partners Onboard to the IDP Student Community?

The Three‑Step Onboarding Process

1. Complete Your P2P Training (45 minutes)

You will receive a full walkthrough of the peer‑to‑peer dashboard (powered by TAP), covering:

• The Ambassador Hub (managing, monitoring, and supporting ambassadors)
• The Interaction Hub (reviewing conversations and group chats)
• The Content Hub (content requests, submissions, nudges)
• Reporting (activity insights for chats, content, and ambassador performance)

This ensures you are confident using the platform before your ambassadors go live.

2. Recruit and Invite Ambassadors (2–10 hours)

If you already have student ambassadors, this step will take no more than 2 hours. Otherwise, allow up to 10 hours to:

• Select and recruit your ambassadors
• Share the onboarding and training materials provided by IDP
• Ensure ambassadors understand your institution’s guidelines
• Support them as they register in the TAP app

IDP provides all required instructions and training materials to simplify setup.

3. Switch Ambassadors On (5 minutes)

Once ambassadors have registered in the TAP app, you simply:

• Go to your Admin Dashboard
• Open the Ambassador Hub
• Toggle each ambassador on for the IDP Student Community

Your ambassadors will immediately be discoverable by students across IDP’s channels.

Expected Time Commitment

Most activities are light‑touch once things are set up, especially when ambassadors are well engaged.
 After Onboarding: What Happens Next?

Once onboarding is complete, your ambassadors begin engaging IDP‑guided students through:

• 1‑to‑1 chats
• Participation in your university-specific group chat for your offer holders and ambassadors
• Sharing content on a weekly basis 

You’ll be able to monitor activity through your TAP dashboard.