The Ambassador Platform Knowledge Base

How do I review and activate ambassador profiles?

Last update about 2 months ago
 
Steps to review and activate an ambassador profile
  • Log in to your TAP admin dashboard.
  • Go to Ambassadors > Manage in the left-hand menu.
  • Log in to your TAP admin dashboard.
  • Go to Ambassadors > Manage in the left-hand menu.
  • Select the ambassador whose profile you want to review by clicking their name. This will then take you to their profile.

  • Check the following details:
    • Profile photo – clear and professional.
    • Bio – accurate and appropriate.
    • Fields – up to date and are accurate.
  • If everything looks good, click Save.
  • Now toggle the elements that you wish to activate for your ambassador.
    • What are tags?
    You can also add tags to an ambassador’s profile. Tags help group profiles and content together with relevant terms.
    Examples:
    • Philosophy Students
    • Commuter Students
    • UG Offer Holder Campaign 2020
    Tags are hidden, but when a prospective student searches on your TAP Feed (e.g. “Commuter Students”), profiles with that tag will appear.
    You can also use tags to:
    • Create filtered TAP Feed links for campaigns and promotions.
    • Add dropdown filters to make browsing easier for students.
    👉 Learn more about tagging in our Tags and Groups guide.
    Tips for success
    • Remind ambassadors to upload a professional photo and keep their bio student-friendly.
    • You can edit ambassador details directly in the dashboard if small changes are needed.
    • Deactivate profiles anytime if an ambassador is no longer active or suitable.
    Why reviewing matters
    • Ensures your TAP Feed reflects your university’s brand and professionalism.
    • Helps prospective students feel confident connecting with ambassadors.
    • Gives you control over which ambassadors are publicly visible.