How do I create my first Community space in TAP?

Last update about 2 months ago

Want to create a digital community that nurtures your warmest leads to enrolment and beyond? Read on to find out how to create your first space on The Ambassador Platform!
🧑‍🎓 Step 1: Define Your Audience

Start by identifying who your Community space is for:

Offer holders
Postgraduate students
Peer mentoring groups
Subject-specific cohorts

Think about:

What topics they’ll want to discuss
Why they’d join a digital community
How this space supports their journey to enrolment

🗂 Step 2: Create Your Community & Group Chats

Head to the admin dashboard and then Settings> Spaces.

Set up themed group chats around topics that matter to your audience:

Courses and study tips
Student life and accommodation
Cost of living and budgeting
Moving abroad or settling in

These groups will be the first thing students see when they join — make it easy for them to “find their people.”
📣 Step 3: Promote your Community to Prospects

Head to Engagement > Invite Students button > Select your Space, and then decide whether to send it directly through TAP or yourself via an email.

To boost engagement:

Share screenshots or chat topics in your email invite
Introduce ambassadors with short bios
Highlight the opportunity to connect with both current students and fellow applicants

🔁 Step 4: Keep the Community Buzzing

Ongoing promotion is key to success. Keep your Community active by:

Sharing new content and conversation starters
Reinviting prospects who haven’t joined yet
Featuring the Community in your email journeys and events

👉 Read our top tips for keeping those groups buzzing
Quick video tutorial: